Shipping & Returns

Shipping Policy

Free Standard Shipping is applied to your order automatically at the time of purchase. No promotional code necessary.

Unfortunately, we do not ship to Alaska, Hawaii, Puerto Rico, the Virgin Islands or to P.O. Boxes. 

Order Processing

Once your order is placed, we will process your order within 24 hours.  Often times, your order can be shipped out the same day. After you have placed an order, there is a very limited time in which you can cancel or modify it.  Please call our customer service at (909) 360 - 8565 for assistance.
Verify that all the information is complete and accurate before submitting your order.

Windscreensupply Co. carries at all times a full inventory of all the products offered from the site. All orders are shipped using UPS, FedEx or common carrier. If you need your order urgently, you can call us directly, and we can accommodate options for you.

Return & Exchange Policy

We are confident in the quality of all the products we sell, and we know you will enjoy using our products. Our knowledgeable staff is here to help you with any questions you may have on our products. If for whatever reason you are not happy with your order, please contact us within 7 days of receipt of your merchandise. We do not accept returns on material that has been installed, cut, or altered. Your product must be in new and sellable condition. Only new material is eligible for refund or exchange. All orders eligible for return will be charged a 20% restocking fee.

If you need to Exchange your product received, please call us at (909) 360 - 8565 for assistance.  Once we approve your eligibility for an exchange, you will need to mail us your item to us using FedEx, UPS, registered mail, or any other delivery service that can track a package.  Please send us the item to the address below:

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NCSNA, INC.

9447 London Way, Suite 103
Rancho Cucamonga, CA 91730
Att: Exchange

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Once your package is received by our Customer Service Team, we will review and process your Exchange and inform you once the new item is shipped out to you. Shipping charges will not be refunded on any exchange.

How long will it take to ship my order:

Windscreen Supply Co. has a large inventory in stock and ready to ship. Standard Windscreen orders ship within 1-2 business days.

How long will it take to ship my order:

Windscreen Supply Co. has a large inventory in stock and ready to ship. Standard Windscreen orders ship within 1-2 business days.

Returns & Exchanges:

If you need to Exchange your product received, please call us at (909) 360-8565 for assistance. One we approve your eligibility for an exchange, you will need to mail us your item to us using FedEx, UPS, registered mail, or any other delivery service that can track the package.

How to Measure Your Fence:

Measure from inside of first post to inside of last post on straight runs. Windscreens should only cover the fence mesh/material. DO NOT include the end posts in the measurement.

For gates, measure width and height inside of the gate frame.